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We recently received an idea on My Voice about the charges that have been imposed on the cash machine in the college. We have spoken to our Estates team who have provided us with a statement about the chargeable bank machine.
The charges were introduced by the operator Cashzone due to a cut in the fee operators receive from banks. The College does not receive any money from Cashzone for the ATM and the introduction of the charges were outwith our control.
In order for the withdrawal fee to be removed we need to average 1800 transactions per month for a 12 month period. From 01/08/18 - 31/07/19 we only averaged 1200 transactions per month and from 01/08/19 to date we have only averaged 407.
We are likely to see a further reduction in the number of ATM's in the high street as people are moving away from cash payment. The college offer contactless/chip and pin in all catering outlets throughout the college.
We really tried to have the fees removed, but unfortunately they were introduced across the UK as a whole by the ATM operators. We will continue to work to find a solution to change this in the future.